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Libros de Gestión de Empresas
Mostrando 6557 libros encontrados. (328 páginas).
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Gower Handbook Of Call And Contact Centre Management
Calvert, Natalie
Gower Publishing (2004)
- EAN: 9780566085109
- Páginas: 400
- Fecha de edición: 2004
pvp.128,70 €
Sin Stock. Posibilidad entre 11 y 20 dias
Business Hardbacks - Sales, Marketing and Customer Service A Contact Centre is fundamentally all about customers. The people, processes and technologies employed are all there to create powerful and memorable moments of truth - moments ...
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Measuring Customer Service Effectiveness
Cook, Sarah
Gower Publishing (2004)
- EAN: 9780566085383
- Páginas: 170
- Fecha de edición: 2004
pvp.72,94 €
Sin Stock. Posibilidad entre 11 y 20 dias
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Improving People Performance In Construction
Cooper, David John
Gower Publishing (2004)
- EAN: 9780566086175
- Páginas: 160
- Fecha de edición: 2004
pvp.42,90 €
Sin Stock. Posibilidad entre 11 y 20 dias
Written as a practical guide to improving staff performance for managers in the construction industry, this text helps managers review and rethink their management style, and presents approaches, techniques and strategies for the continuous improvement ...
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Games For Legendary Away Days
Cooley, Karen
Gower Publishing (2004)
- EAN: 9780566086069
- Páginas: 250
- Fecha de edición: 2004
pvp.94,38 €
Sin Stock. Posibilidad entre 11 y 20 dias
Games for Legendary Away Days provides a range of games that have been developed and designed by the authors for use on Away Days. The 33 games are divided into 11 sections, matching the types ...
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Net-Economy
Ceppatelli, Grazia M.
Cedam (2004)
- EAN: 9788813251482
- Páginas: 184
- Fecha de edición: 2004
pvp.25,17 €
Sin Stock. Posibilidad entre 11 y 20 dias
L'impatto globale del Web e dell'e-business è stato paragonato alla rivoluzione industriale, o alla scoperta dell'America, dal momento che ha, e sta tutto'oggi rivoluzionando la nostra società, dai consumatori alle imprese. La presente ricerca ha ...
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Implementing Virtual Teams
Edwards, Abigail
Gower Publishing (2004)
- EAN: 9780566084683
- Páginas: 204
- Fecha de edición: 2004
pvp.85,72 €
Sin Stock. Posibilidad entre 11 y 20 dias
Many organizations worldwide are currently exploring the potential gains to be made from working with virtual teams. Although many different things are meant by use of 'virtual' (and indeed by 'teams'), usually it denotes groups ...
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How To Measure And Manage Your Corporate Reputation
Hannington, Terry
Gower Publishing (2004)
- EAN: 9780566085529
- Páginas: 110
- Fecha de edición: 2004
pvp.77,22 €
Sin Stock. Posibilidad entre 11 y 20 dias
The issue of brand has overshadowed that of reputation. It has been fashionable to re-brand, spend a lot of money on advertising and hope that you can leave your negative baggage behind. This strategy doesn't ...
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The Situational Mentor. An International Review Of Competences And Capabilities In Mentoring
Clutterbuck, David
Gower Publishing (2004)
- EAN: 9780566085437
- Páginas: 256
- Fecha de edición: 2004
pvp.94,38 €
Sin Stock. Posibilidad entre 11 y 20 dias
Because the mentoring process involves a number of distinct stages, a wide range of skills are needed throughout the process and these skills are situational. In other words, a skilled mentor understands the principles of ...
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Advanced Project Management
Harrison, Francis
Gower Publishing (2004)
- EAN: 9780566078224
- Páginas: 336
- Fecha de edición: 2004
pvp.115,84 €
Sin Stock. Posibilidad entre 11 y 20 dias
When Advanced Project Management first appeared in 1981 it quickly acquired a reputation for excellence on both sides of the Atlantic as a book that successfully bridges the gap between introductory texts on project management ...
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Working In Organisations
Kakabadse, Andrew
Gower Publishing (2004)
- EAN: 9780566084195
- Páginas: 224
- Fecha de edición: 2004
pvp.94,38 €
Sin Stock. Posibilidad entre 11 y 20 dias
As society changes, so must its organisations; as organisations change, so must their management competencies. The requirement for organisations to be flexible, innovative and adaptable in environments of increasing complexity and uncertainty is also a ...
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Management Knowledge And The New Employee
Hodgson, Damian
Ashgate (2004)
- EAN: 9780754640400
- Páginas: 168
- Fecha de edición: 2004
pvp.77,22 €
Sin Stock. Posibilidad entre 11 y 20 dias
Hodgson and Carter present a volume that contributes to the ongoing debate in Knowledge Management. They develop themes explored in Roy Jacques' influential text, Manufacturing the Employee, as a starting point the authors consider the ...
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Outdoor And Experiential Education: a Holistic Approach To Programme Design
Franc, D. Martin, Andy
Gower Publishing (2004)
- EAN: 9780566086281
- Páginas: 200
- Fecha de edición: 2004
pvp.84,95 €
Sin Stock. Posibilidad entre 11 y 20 dias
Outdoor and experiential learning has advanced in leaps and bounds over the last 20 years. Educators and developers in the Czech and Slovak Republics have been unexpected leaders in the field; the result of isolation ...
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Bottom-Line Call Centre Management: Creating a Culture Of Accountability In Call Centres
Butler, David
Butterworth-Heinemann (2004)
- EAN: 9780750676847
- Páginas: 304
- Fecha de edición: 2004
pvp.48,91 €
Sin Stock. Posibilidad entre 11 y 20 dias
'Bottom-Line Call Center Management breaks new ground by addressing key skills and techniques in assessing and implementing effective management practices to maximize the human and capital resources at the call center manager's disposal. Drawing on ...
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Change And Organizational Theory: Towards The High Performance Organisation
Holbeche, Linda
Butterworth-Heinemann (2004)
- EAN: 9780750663410
- Páginas: 256
- Fecha de edición: 2004
pvp.34,30 €
Sin Stock. Posibilidad entre 11 y 20 dias
Change is now so commonplace that people no longer talk in terms of the "whitewater epoch". Every sector of the economies of the developed world has experienced huge swathes of change in the last decade ...
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Top Pay And Performance: International And Strategic Approach
Tyson, Shaun
Butterworth-Heinemann (2004)
- EAN: 9780750659192
- Páginas: 224
- Fecha de edición: 2004
pvp.51,46 €
Sin Stock. Posibilidad entre 11 y 20 dias
Top Pay is an extremely topical and contentious area and compensation and benefits is a well-defined area of interest in HR. This book investigates how the field of top pay developed? Why is there so ...
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Filenet. a Consultant'S Guide To Enterprise Content Management
Groff, Todd
Butterworth-Heinemann (2004)
- EAN: 9780750678162
- Páginas: 200
- Fecha de edición: 2004
pvp.65,12 €
Sin Stock. Posibilidad entre 11 y 20 dias
FileNet is the world's leading enterprise content management system. Established in 1982, FileNet practically invented the field of Enterprise Office Document Imaging Systems. FileNet's Image Services is the industry's leading provider of high-volume systems for ...
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Strategic Factors: Development And Measure Winning Strategy
Kenny, Graham
Butterworth-Heinemann (2004)
- EAN: 9780750663830
- Páginas: 240
- Fecha de edición: 2004
pvp.39,38 €
Sin Stock. Posibilidad entre 11 y 20 dias
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Protocolo Social y Empresarial.
Estebanez, Beatriz
London Diplomatic Academy (2004)
- EAN: 9788460797418
- Páginas: 251
- Fecha de edición: 2004
pvp.20,00 €
Sin Stock. Posibilidad entre 3 y 7 días
Este libro es una puesta al día del protocolo y las buenas maneras en el ámbito familiar, social y empresarial. El encanto de la obra reside en la simplicidad de la presentación, que la convierte ...
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Product Innovation: Leading Change Through Integrated Product Development
Rainey, David
Cambridge University Press (2004)
- EAN: 9780521842754
- Páginas: 250
- Fecha de edición: 2004
pvp.60,06 €
Sin Stock. Posibilidad entre 11 y 20 dias
Increasing pressures to produce new products faster and cheaper are resulting in huge efforts to streamline and restructure the traditional new product development (NPD) process. The purpose of the book is to describe, assess, and ...
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Entrepreneurs Talent, Temperament, Technique
Bolton, Bill
Butterworth-Heinemann (2005)
- EAN: 9780750661287
- Páginas: 415
- Fecha de edición: 2005
pvp.48,00 €
Sin Stock. Posibilidad entre 11 y 20 dias
This new edition completely up-dates the text and takes account of recent work. New material replaces existing information so that individuals such as Michelle Mone (taking on giants) and Ken Morrison, and the stories of ...
