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Michelli, Joseph A.
Libros de: Michelli, Joseph A.
Mostrando 6 libros encontrados. (1 páginas).
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A la manera de airbnb "5 lecciones de liderazgo"
Michelli, Joseph A.
Mcgraw-Hill Interamericana de España (2023)
- EAN: 9786071521743
- Páginas: 336
- Fecha de edición: 2023
pvp.21,42 €
Sin Stock. Posibilidad entre 3 y 7 días
Joseph Michelli, es famoso por desenterrar los métodos de liderazgo que impulsan legendarias estrategias de compromiso con clientes y empleados en organizaciones como Starbucks, Mercedes-Benz, Zappos y el Sistema de Salud de UCLA. Airbnb se ...
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The Starbucks Experience "5 Principles for Turning Ordinary Into Extraordinary"
Michelli, Joseph A.
UK-Mcgraw-Hill (2006)
- EAN: 9780071477840
- Páginas: 224
- Fecha de edición: 2006
pvp.29,95 €
Sin Stock. Posibilidad entre 11 y 20 dias
You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, ...
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Leading the Starbucks Way
Michelli, Joseph A.
UK-Mcgraw-Hill (2013)
- EAN: 9780071801256
- Páginas: 256
- Fecha de edición: 2013
pvp.27,95 €
Sin Stock. Posibilidad entre 11 y 20 dias
Lead your business the starbucks way. It is foreword by Herve Humler, President and COO, The Ritz-Carlton Hotel Company, L.L.C. One of the best-recognized and admired brands in the world, Starbucks singlehandedly transformed the ordinary ...
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Driven to Delight "Delivering World-Class Customer Experience the Mercedes-Benz Way"
Michelli, Joseph A.
UK-Mcgraw-Hill (2015)
- EAN: 9780071806305
- Páginas: 304
- Fecha de edición: 2015
pvp.29,95 €
Sin Stock. Posibilidad entre 11 y 20 dias
A first-hand look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team's ambitious, multi-pronged strategy to elevate the ...
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Zappos Experience "5 Principles to Inspire, Engage, and WOW"
Michelli, Joseph A.
UK-Mcgraw-Hill (2011)
- EAN: 9780071749589
- Páginas: 256
- Fecha de edición: 2011
pvp.29,20 €
Sin Stock. Posibilidad entre 11 y 20 dias
Make every day a WOW day for your customers, your staff--and your bottom line! "In your hands is a manifesto on how Zappos completely blew away the standard of delivering a consumer-centric experience and a ...
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The New Gold Standard "5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel"
Michelli, Joseph A.
UK-Mcgraw-Hill (2008)
- EAN: 9780071548335
- Páginas: 224
- Fecha de edición: 2008
pvp.31,45 €
Sin Stock. Posibilidad entre 11 y 20 dias
Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company ...
