Public Value speaks to our time - to the role that museums can play in creating civil societies, to the challenges involved in using limited assets strategically, to the demand for results that make a difference and to the imperative that we build the kind of engagement that sustains our futures. This book assists museum leaders to implement a Public Value approach in their management, planning, programming and relationship building. The benefits are long term public engagement and support, which can be used to demonstrate that valuable returns result from public investment in museums. A range of authors from around the world unpack the concept of Public Value and examine its implications for museums. They situate Public Value within current management theory and practice, offer tools for implementation, highlight examples of successful practice and examine the evidence of Public Value that governments seek to inform policy and funding decisions. The book will be required reading for senior professionals in museums, as well as museum and heritage studies students.
Contents: Preface; An introduction to museums and public value, Carol A. Scott; Section A The Operational Environment: Public Value Building Blocks: Creating strategic value: thinking, acting and learning, Mark L. Weinberg and Kate Leeman; Intentional practice and public value, Randi Korn; Evaluating public value: strategy and practice, Mary Ellen Munley. Section B Case Studies: Implementing Public Value: Planning for public impact: a case study, Mike Houlihan; Creating public value through museum education, Ben Garcia; The public as co-producers: making the London Sugar and Slavery gallery, Museum of London Docklands, David Spence, Tom Wareham, Caroline Bressey, June Bam-Hutchison and Annette Day. Section C Working with the Authorising Environment: Measuring public value: reflections from Australia, Lisa Conolly; Museums and public value: a US cultural agency example, Marsha L. Semmel; Public value and public policy in Britain: prospects and perspectives, David O'Brien; Social impact or public value: perspectives from a national professional association, Sharon Heal; Going further: public value in Scotland, Joanne Orr; Index