user
0
Su pedido

Tu pedido

Su carro de la compra está vacío

Materias

Aftersales Management

Aftersales Management

Compartir en:

(0 Comentarios)
Comenta y valora este libro

pvp.43,60 €

Sin Stock. Posibilidad entre 11 y 20 dias

  • ISBN:9780749456412
  • Editorial: Kogan Page
  • Fecha de la edición:
  • Encuadernación:cartone
  • Dimensiones: 0 cm x 0 cm
  • Nº Pág.:224
  • Idiomas:Ingles,Inglés

Materias:

Aftersales Management explores the immense amount of money that is wasted in the retail industry every year on badly managed aftersales processes, and how to prevent this happening. What happens after the sale has taken place, if problems then occur? How are they dealt with, and what processes can be implemented to make sure that they are dealt with more cost effectively for the company, at the same time improving customer service and increasing sales?

Otros libros de Gestión de Empresas