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The Trust Process In Organizations.

The Trust Process In Organizations.

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  • ISBN:9781843760788
  • Editorial: Edward Elgar
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  • Nº Pág.:232
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This volume is essential reading for those who want to keep abreast of cutting edge research on the role and sources of trust in organizations. The introductory chapters by Nooteboom and Six make conceptual strides by examining the interface between cognitive theory and different forms of trust. The detailed case studies and quantitative analyses of trust in organizational and team contexts fill an important gap in the empirical literature on trust. Overall the volume does a superb job of outlining a research programme addressed to theorists concerned with problems of cognition, trust, power and reciprocity in organizational settings

1. Introduction 2. The Trust Process 3. Governance Seen From a Framing Point of View: The Employment Relationship and Relational Signalling 4. Trust and Power as Means of Coordinating the Internal Relations of the Organization - A Conceptual Framework 5. Calculativeness, Trust and the Reciprocity Complex: Is the Market the Domain of Cynicism? 6. Understanding the Nature and the Antecedents of Trust Within Work Teams 7. Trusting Others in Organizations: Leaders, Management and Co-workers 8. Trust Building Inside the 'Epistemic Community: An Investigation with an Empirical Case Study 9. Norm Violations and Informal Control in Organizations: A Relational Signalling Perspective 10. The Dynamics of Trust and Trouble 11. Conclusions

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