The Theory and Practice of Change Management, 2nd edition is a core textbook for modules in change management. It examines all of the key theories on organisational change and applies them to organisational settings to demonstrate how strategies can be devised and employed to help manage organisational change and the issues arising from such change. Taking quite a practical approach, readers are helped to apply theoretical modules to real-world scenarios, through the use of experiential learning and cases.
CONTENTS:
PART 1: CORE CONCEPTS - The Nature of Change - Organisational Effectiveness and the Role of Change Management - Systems, Models and Alignment - Organisational Learning and Organisational Effectiveness - Process Models of Change
PART 2: RECOGNISING AND DIAGNOSING THE NEED FOR CHANGE - Recognising the Need for Change and Starting the Change Process - Diagnostic Models - Gathering and Interpreting Information for Diagnosis
PART 3: MANAGING PEOPLE - Power, Politics and Stakeholder Management - The Role of Leadership in Change Management - Communication - Training and Development - Motivating Others to Change - Managing Personal Transitions
PART 4: SHAPING IMPLEMENTING STRATEGIES AND MANAGING THE TRANSITION - Shaping Implementation Strategies - Maintaining Control During the Change
PART 5: INTERVENTIONS - Types of Interventions - Action Research - Appreciative Inquiry - High Performance Management - Business Process Re-engineering - Selecting Interventions
PART 6: KEEPING CHANGE ON TRACK - Reviewing and Sustaining Change PART 7: DEVELOPING AND MAINTAINING HELPING RELATIONSHIPS - Modes of Intervening - Effective Helping and the Stages of the Helping Relationship