"Risk Management in Electronic Banking" is a comprehensive study of the concepts and best practices in electronic banking. It fills a badly needed global requirement for not only bankers but all users of electronic banking. The book gives an excellent review of the wide scope of electronic banking on traditional banking and business methods. It then delves into the risks inherent in e-banking including strategic, operational, compliance, reputational and others...Jayaram Kondabagil, has produced an excellent work which will be the key reference for anyone involved in electronic banking' - Mark Mobius, Managing Director, Templeton Asset Management Ltd.'"Risk Management in Electronic Banking" is written in a simple and easy to understand style and it provides a broad overview of electronic banking. It also highlights the importance of risk management and addresses a gap in extant literature on the subject. Aimed at a global audience, the consolidated checklist at the end of the book is useful and a notable feature is that it also includes outsourcing risks, which though of recent origin has already made a big impact in financial services sector.
Introduction to E-Banking
Ch. 1 E-Banking Basics 3
Ch. 2 E-Banking Risks 10
Ch. 3 Product and Service-specific Risks 19
Pt. II Risk Management
Ch. 4 Risk Management Framework 33
Ch. 5 Risk Management Organization 43
Ch. 6 International Standards 56
Pt. III Information Security
Ch. 7 Information Security Management 69
Ch. 8 Operational Controls 82
Ch. 9 Technical Controls 97
Pt. IV Outsourcing
Ch. 10 Outsourcing in E-Banking 117
Ch. 11 Managing Outsourced Services 126
Ch. 12 Outsourcing Contracts 137
Pt. V Business Continuity
Ch. 13 Business Continuity Management 147
Ch. 14 Business Continuity Plan 158
Ch. 15 Data Centers and Alternate Sites 175
Pt. VI Legal and Regulatory Compliance
Ch. 16 Compliance Function 193
Ch. 17 Major Compliance Issues