user
0
Su pedido

Tu pedido

Su carro de la compra está vacío

Materias

Revolutionize Your Customer Experience.

Revolutionize Your Customer Experience.

Compartir en:

(0 Comentarios)
Comenta y valora este libro

pvp.34,30 €

Sin Stock. Posibilidad entre 11 y 20 dias

  • ISBN:9781403936035
  • Editorial: Macmillan Publishers
  • Fecha de la edición:
  • Encuadernación:
  • Dimensiones: 0 cm x 0 cm
  • Nº Pág.:224
  • Idiomas:

Materias:

In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer experience has become the next competitive battleground. The current book will explore the subject in more depth with new research and best practice and show companies and organizations how to identify where they are and how to revolutionize their customer experience.

Otros libros de Shaw, Colin

Otros libros de Gestión de Empresas