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Quality Beyond Six Sigma

Quality Beyond Six Sigma

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  • ISBN:9780750655613
  • Editorial: Butterworth-Heinemann
  • Fecha de la edición:
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  • Dimensiones: 0 cm x 0 cm
  • Nº Pág.:192
  • Idiomas:Ingles,Inglés

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Providing a practical implementation of the issues of Six Sigma, this text aligns the "hard" sigma message with the softer "strategic issues". Six Sigma is a data-driven management system with near-perfect performance that is a statistical target of operating with no more that 3.4 defects per one million chances. The authors utilize major and minor case studies to support teaching and learning of FIT sigma and include review examples and self-assessment which underpin the learning of the student. The major cases comprise of General Electric, Dow Chemical, American Express, Seagate Technology and GlaxoSmithKline. The mini cases feature the following companies: Solectron, Sweden (Ericsson Group) Noranda Inc., Canada Film Tec Corpn, USA (Dow Chemical Group) Seagate Springtown, N Ireland (Seagate Technology Group) Teijin Films, UK (Dupont Group) GSK Turkey (GlaxoSmithKline Group) Janssen-Cilag, UK (Johnson & Johnson Group) GE Capital, UK (General Electric Group) Provair Wrexham, UK Countrywide Solicitors, UK (Countrywide Assured Group). Senior executives and managers of all type or size of organizations, management consultants and students of all disciplines should find this book a useful guide to quality and operational improvement.

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