Although the activities of large industrial and financial corporations dominate economies around the world, their impact on the distribution of employment and the use of new production techniques is much disputed. In this two-volume set, the editors examine the changes which have taken place in the organization of work and the nature of employment over the last half century.
Volume I:
Acknowledgements
Introduction Huw Beynon and Theo Nichols
PART I FORDISM/POST-FORDISM? WHAT IS THE QUESTION?
1. Ray Kiely (1998), 'Globalization, Post-Fordism and the Contemporary Context of Development
2. Kuniko Fujita and Richard Child Hill (1995), 'Global Toyotaism and Local Development
3. George Ritzer (1989), 'The Permanently New Economy: The Case for Reviving Economic Sociology
4. Randy Hodson (1995), 'Worker Resistance: An Underdeveloped Concept in the Sociology of Work
5. Paul Thompson and Stephen Ackroyd (1995), 'All Quiet on the Workplace Front? A Critique of Recent Trends in British Industrial Sociology
6. Ethan B. Kapstein (1996), 'Workers and the World Economy
7. Charles Tilly (1995), 'Globalization Threatens Labors Rights
PART II WORK, SKILLS AND EMPLOYMENT: THE JOBS ISSUE
8. John Atkinson and Denis Gregory (1986), 'A Flexible Future: Britains Dual Labour Force
9. Doreen Massey (1983), 'The Shape of Things to Come
10. Peter Cappelli (1995), 'Rethinking Employment
11. John Francis Geary (1992), 'Employment Flexibility and Human Resource Management: The Case of Three American Electronics Plants
12. Colin Crouch (1997), 'Skills-based Full Employment: The Latest Philosophers Stone
13. Duncan Gallie (1991), 'Patterns of Skill Change: Upskilling, Deskilling or the Polarization of Skills?
14. Damian Grimshaw, Huw Beynon, Jill Rubery and Kevin Ward (2002), 'The Restructuring of Career Paths in Large Service Sector Organizations: 'Delayering'
15. Jamie Peck and Nikolas Theodore (2000), ''Beyond 'Employability'
PART III MANUFACTURING JOBS: MOTORS - OLD JOBS, NEW CONTEXTS
16. Alan McKinlay and Ken Starkey (1994), 'After Henry: Continuity and Change in Ford Motor Company
17. John Holloway (1987), 'The Red Rose of Nissan
18. Stephen Wood (1987), 'On the Line
19. Jonas Pontusson (1992), 'Unions, New Technology, and Job Redesign at Volvo and British Leyland
20. Ruy de Quadros Carvalho and Hubert Schmitz (1989), 'Fordism is Alive in Brazil
21. Constance Lever-Tracy (1990), 'Fordism Transformed? Employee Involvement and Workplace Industrial Relations at Ford
22. Alice R. de P. Abreu, Huw Beynon and José Ricardo Ramalho (2000), ''The Dream Factory': VWs Modular Production System in Resende, Brazil
23. Jorge Carrillo V. (1995), 'Flexible Production in the Auto Sector: Industrial Reorganization at Ford-Mexico
Name Index
Volume II
Acknowledgements
An introduction by the editors to both volumes appears in Volume I
PART I BEYOND MOTORS - MANUFACTURING CHANGE
1. Rik Huys, Luc Sels, Geert Van Hootegem, Jan Bundervoet and Erik Hendrickx (1999), 'Toward Less Division of Labor? New Production Concepts in the Automotive, Chemical, Clothing, and Machine Tool Industries
2. Ian M. Taplin (1995), 'Flexible Production, Rigid Jobs: Lessons from the Clothing Industry
3. Alastair Whyte Greig (1992), 'Rhetoric and Reality in the Clothing Industry: The Case of Post-Fordism
4. Chul-Kyoo Kim and James Curry (1993), 'Fordism, Flexible Specialization and Agri-Industrial Restructuring: The Case of the US Broiler Industry
5. Joel Novek (1989), 'Peripheralizing Core Labour Markets?: The Case of the Canadian Meat Packing Industry
6. Jody Knauss (1998), 'Modular Mass Production: High Performance on the Low Road
7. Chris Rowley (1998), 'Manufacturing Mobility? Internationalization, Change and Continuity
PART II NEW KINDS OF JOBS: CALL CENTRES
8. Sue Fernie (1998), 'Hanging on the Telephone
9. Stephen J. Frenkel, May Tam, Marek Korczynski and Karen Shire (1998), 'Beyond Bureaucracy? Work Organization in Call Centres
10. Gavin Poynter (2000), ''Thank You for Calling': The New Ideology of Work in the Service Economy
11. David Holman and Sue Fernie (2000), 'Can I Help You? Call Centres and Job Satisfaction
12. Phil Taylor, Chris Baldry, Peter Bain and Vaughan Ellis (2003), ''A Unique Working Environment': Health, Sickness and Absence Management in UK Call Centres
PART III JOBS IN FINANCIAL SERVICES
13. John Storey, Peter Cressey, Tim Morris and Adrian Wilkinson (1997), 'Changing Employment Practices in UK Banking: Case Studies
14. Andrew Leyshon and Nigel Thrift (1993), 'The Restructuring of the U.K. Financial Services Industry in the 1990s: A Reversal of Fortune?
15. D.J. Pratt (1998), 'Re-placing Money: The Evolution of Branch Banking in Britain
16. Adam Tickell (1997), 'Restructuring the British Financial Sector into the Twenty-first Century
17. Terry Austrin (1991), 'Flexibility, Surveillance and Hype in New Zealand Financial Retailing
PART IV SERVING THE CUSTOMER
18. Holly J. McCammon and Larry J. Griffin (2000), 'Workers and Their Customers and Clients
19. Paul du Gay (1993), ''Numbers and Souls': Retailing and De-Differentiation of Economy and Culture
20. Patrice Rosenthal, Stephen Hill and Riccardo Peccei (1997), 'Checking Out Service: Evaluating Excellence, HRM and TQM in Retailing
21. Yvonne Guerrier and Amel S. Adib (2000), ''No, We Dont Provide That Service': The Harassment of Hotel Employees by Customers
22. Linda Fuller and Vicki Smith (1991), 'Consumers Reports: Management by Customers in a Changing Economy
PART V WORKING FOR THE STATE
23. Bob Carter (1997), 'Restructuring State Employment: Labour and Non-Labour in the Capitalist State
24. Deborah Foster and Paul Hoggett (1999), 'Change in the Benefits Agency: Empowering the Exhausted Worker?
25. Geraldine Lee-Treweek (1997), 'Women, Resistance and Care: An Ethnographic Study of Nursing Auxiliary Work
26. Donna Baines (2004), 'Caring for Nothing: Work Organization and Unwaged Labour in Social Services
27. Stephen Harrison and George Dowswell (2002), 'Autonomy and Bureaucratic Accountability in Primary Care: What English General Practitioners Say
28. Tim May (1994), 'Transformative Power: A Study in a Human Service Organization
29. Chris Jones (2001), 'Voices From the Front Line: State Social Workers and New Labour
PART VI BEYOND THE STATE: THE FUTURE OF WORK?
30. Theo Nichols and Julia OConnell Davidson (1993), 'Privatisation and Economism: An Investigation amongst 'Producers' in Two Privatised Public Utilities in Britain
31. Michael Burawoy and Pavel Krotov (1992), 'The Soviet Transition from Socialism to Capitalism: Worker Control and Economic Bargaining in the Wood Industry
32. Helen Sampson (2003), 'Transnational Drifters or Hyperspace Dwellers: An Exploration of the Lives of Filipino Seafarers Aboard and Ashore
Name Index
