The fourth edition of Organization Theory & Design provides students with an understanding of the different approaches to designing and managing an organization. Illustrated with many enlightening global examples drawn, this book combines classic ideas and contemporary theories to reflect the challenges faced by managers. Developed for students in the UK, Europe, the Middle East and Africa, it provides an up-to-date, international perspective to Richard L. Dafts landmark text.Contemporary examples including platform businesses such as Uber and Canva help learners to engage with the subject matter in an era of fast-rising disrupter companies.
Engaging and topical new content for key pedagogical features enables students to learn from examples that have current relevance.
Fully revised and updated with innovative and stimulating real-life examples from Europe, the Middle East and Africa to ensure students are learning from material they can relate to.
Part 1 Introduction to Organizations
1 What are organizations?
2 Perspectives on organizations
Part 2 Organizational Purpose and Structural Design
3 Strategy, organization design and effectiveness
4 Fundamentals of organization structure
Part 3 Open System Design Elements
5 The external environment
6 Interorganizational relationships
7 Designing organizations for the international environment
Part 4 Internal Design Elements
8 Manufacturing and Service technologies
9 Information technology and control
10 Organization size, life cycle and decline
Part 5 Managing Dynamic Processes
11 Organizational culture and ethical values
12 Innovation and change
13 Decision-making processes
14 Conflict, power and politics
Integrative Cases
1.0 Luxurious Goat Milk Products: Working with Local Culture - RojaAHP
2.0 'Box-ticking in Organizations: Lessons of the Nimrod Disaster
3.0 Onward to the Customer of One; from Debt Collectors to Customer Service Agents at New Zealands Inland Revenue
4.0 Changing the Culture at Trans-Gen PLC: Whats Wrong with Senior Management?
5.0 Blood on the Gatepost: Family Conflicts in the New Zealand Farming Industry