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Operations Management.

Operations Management.

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  • ISBN:9781403934666
  • Editorial: Macmillan Publishers
  • Fecha de la edición:
  • Número de la edición: 2
  • Encuadernación:
  • Dimensiones: 0 cm x 0 cm
  • Nº Pág.:832
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Operations Management presents Terry Hill's vision of how operations can deliver real competitive advantage for organizations. Drawing on his extensive industrial and consultancy experience, Hill balances the strategic role of the operations manager with day-to-day management tasks, and shows how each step and decision in operations is affected by market needs and wants.
Operations Management:
- Provides detailed consideration of service delivery system design, with a dedicated chapter on the subject
- Introduces the importance of people management from the beginning
- Provides expanded discussion of operations strategy and market linkage, ERP, and supply chain issues including e-procurement
- Demonstrates operations in the 'real world' with over 100 mini-cases, plus detailed long case studies at the end of the book to encourage critical analysis
- Offers a range of companion materials for lecturers and students

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