"Operational Risk Management" offers peace of mind to business and government leaders who want their organizations to be ready for any contingency, no matter how extreme. This invaluable book is designed to be used as both a preparatory resource for when times are good and an emergency reference when times are bad. Author Mark Abkowitz gets managers up to speed on what they should be prepared to deal with and offers real solutions for putting those business continuity plans in place. From natural and man-made disasters to terrorist attacks, Operational Risk Management is destined to become every risk manager's ultimate weapon to help their organization survive - no matter what. Using fascinating case studies, this timely book examines risk from worldwide disasters and their underlying causes from three perspectives: manmade accidents, terrorist acts, and natural disasters.The book: examines whether each event could have been prevented; shows how these casualty events share many risk factors in common, regardless of whether their occurrence is an act of nature, accidental, or intentional; uses historical events to demonstrate how operational risk management practices (or lack of) influence event likelihood and outcomes across all hazard domains; and discusses lessons learned that risk managers can use to ensure they have strong plans in place.
                 
            
            
            
            
                
                    Ch. 1  Why Do Disasters Happen?  1 
Pt. 1  Man-Made Accidents  9 
Ch. 2  Hyatt Regency Walkway Collapse  11 
Ch. 3  Nightmare in Bhopal  23 
Ch. 4  Meltdown at Chernobyl  36 
Ch. 5  Exxon Valdez  48 
Ch. 6  Challenger and Columbia: Deja Vu  64 
Pt. 2  Terrorist Acts  83 
Ch. 7  Oklahoma City Bombing  85 
Ch. 8  Aum Shinrikyo: Terror in Japan  97 
Ch. 9  Attack on the USS Cole  113 
Ch. 10  September 11: The World Trade Center  126 
Ch. 11  London Transit Bombings  148 
Pt. 3  Natural Disasters  165 
Ch. 12  Wreck of the Edmund Fitzgerald  167 
Ch. 13  Eruption of Mount St. Helens  179 
Ch. 14  South Canyon Fire  191 
Ch. 15  Sumatra-Andaman Tsunami  203 
Ch. 16  Hurricane Katrina  213 
Pt. 4  Success Stories  235 
Ch. 17  United Airlines Flight 232  237 
Ch. 18  Alaska Pipeline and Denali Quake  247 
Ch. 19  Lessons Learned  258 
  Epilogue: Where Do We Go From Here?  269 
  Index