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Managing Human Behavior in Public and Nonprofit Organizations

Managing Human Behavior in Public and Nonprofit Organizations

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  • ISBN:9781483359298
  • Editorial: Sage Publications
  • Fecha de la edición:
  • Número de la edición: 4
  • Encuadernación:
  • Nº Pág.:504
  • Idiomas:Ingles

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Managing Human Behavior in Public and Nonprofit Organizations helps you understand, manage, and influence the behaviour of others in the workplace. Taking an action-oriented approach the authors use real-world circumstances within public and non-profit organisations to illustrate key concepts. Important topics such as stress, decision making, motivation, leadership, communication, teams, and change give you a foundational understanding of the basic issues that affect human behaviour. In addition to new cases and examples from the public and non-profit sectors, this edition features new material on leadership and organisational change, cultural diversity and generational diversity, and positive organisational behaviour. NEW TO THIS EDITION: * New material on leadership and organisational change build your critical management and leadership skills, so you can act effectively and responsibly under real -world pressures * Expanded coverage of cultural diversity helps you understand, communicate with, and effectively interact with people across cultures, as well as work with varying cultural beliefs and schedules * Expanded coverage of positive organisational behaviour includes the latest research and findings that demonstrate the successful implementation of positive psychology in the workplace * New cases, examples, self-assessments, and exercises bring concepts to life with relevant ways to practice and improve your management skills. A companion website will be available for lecturers at study.sagepub.com/denhardt4e featuring additional teaching resources.

Chapter 1: Organizational Behavior as a Way of Thinking and Acting The Roots of Organizational Behavior More Recent Developments Does Good Management Make a Difference? Themes and Purposes of This Book Chapter 2: Knowing and Managing Yourself Where Do We Begin? Ways of Thinking Ways of Acting Thinking in Action Appendix 2.A: Reddin's Personal Values Inventory Appendix 2.B: Fundamental Interpersonal Relations Orientation-Behavior (FIRO) Appendix 2.C: Locus of Control Appendix 2.D: Career Orientation Inventory Appendix 2.E: Emotional Intelligence Chapter 3: Fostering Creativity and Innovation Where Do We Begin? Ways of Thinking Ways of Acting Thinking in Action Chapter 4: Managing Stress Where Do We Begin? Ways of Thinking Ways of Acting Thinking in Action Chapter 5: Decision-Making Where Do We Begin? Ways of Thinking Ways of Acting Thinking in Action Chapter 6: Motivation and Engagement Where Do We Begin? Ways of Thinking Ways of Acting Thinking in Action Chapter 7: Leadership in Public Organizations Where Do We Begin? Ways of Thinking Ways of Acting Thinking in Action Chapter 8: Power and Organizational Politics Where Do We Begin? Ways of Thinking Ways of Acting Thinking in Action Chapter 9: Communicating Effectively With Others Where Do We Begin? Ways of Thinking Ways of Acting Thinking in Action Chapter 10: Working in Groups and Teams Where Do We Begin? Ways of Thinking Ways of Acting Thinking in Action Chapter 11: Managing Conflict Where Do We Begin? Ways of Thinking Ways of Acting Thinking in Action Chapter 12: Organizational Change Where Do We Begin? Ways of Thinking Ways of Acting Thinking in Action Chapter 13: Representing the Organization "On the Outside" Where Do We Begin? Ways of Thinking Ways of Acting Thinking in Action Chapter 14: Managing Behavior in the Public Interest The New Public Service Conclusion

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