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Lean Service "Certification Manual"

Lean Service "Certification Manual"

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  • ISBN:9788417903282
  • Editorial: Marge Books
  • Fecha de la edición:
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  • Nº Pág.:348
  • Idiomas:Ingles

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We know that the services provided by any industry have increased costs between 30% and 80% due to different 'wastes' in several of their processes. By leveraging Lean tools, Lean Service is designed to create a quicker and more ef? cient process that results in high-quality services and improved productivity. Some of the benefits are: Significant improvement in the quality of the services provided by a company. Significant reduction in the time spent on service activities. Significant reduction in the cost of providing services. Increased competitiveness and profitability.

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