In recent years, globalization and the expansion of information technologies have reshaped managerial practices, forcing multinational firms to adjust business practices to different environments and domestic companies to adjust to their foreign competitors. In "International Differences in the Business Practices and Productivity of Firms", a distinguished group of contributors examines the phenomenon of widespread differences in managerial practices across firms, establishments within firms, and countries. This volume brings together eight studies that combine qualitative and quantitative insider analysis of business practices such as the use of teams, incentive pay, lean manufacturing, and quality control, revealing the elements that determine which practices are adopted and why. "International Differences in the Business Practices and Productivity of Firms" offers a much-needed model for measuring the productivity and performance of international firms in a fast-paced global economy.
1 Work-life balance, management practices, and productivity by Nick Bloom and Tobias Kretschmer and John Van Reenen 15
2 International differences in the adoption and impact of new information technologies and new HR practices : the valve-making industry in the United States and United Kingdom by Ann Bartel and Casey Ichniowski and Kathryn L. Shaw and Ricardo Correa 55
3 The guy at the controls : labor quality and power plant efficiency by James B. Bushnell and Catherine Wolfram 79
4 Labor practices and outcomes across countries : analysis of a single multinational firm by Richard B. Freeman and Douglas Kruse and Joseph Blasi 105
5 Within-firm labor productivity across countries : a case study by Francine Lafontaine and Jagadeesh Sivadasan 137
6 Productivity differences in an international pharmaceutical firm by Tor Eriksson and Niels Westergaard-Nielsen 173
7 Measuring the productivity of software development in a globally distributed company by Alec Levenson 193
8 International differences in lean production, productivity, and employee attitudes by Susan Helper and Morris M. Kleiner