This groundbreaking book provides key new insights and opens up an important research agenda. The book develops a new taxonomy of the different types of innovation found in public sector services, and investigates the key features and drivers of public sector entrepreneurship. The book contains new statistical studies and a set of six international case studies in health and social services. The research shows that public sector organisations are important innovators in their own right. Economic growth and social development depend on efficient public sector organisations that deliver high quality services, are effectively organised, and have excellent interactions with the private sector, NGOs and citizens. Public sector innovation is complex, invariably involving changes in services, organisational structures, and managerial practices. Essential to successful innovation are the policy entrepreneurs and service entrepreneurs who develop, organise and manage new innovations.This book provides key lessons for these public sector entrepreneurs. "Innovation in Public Sector Services" fills a fundamental gap; explaining the dynamics of innovation and entrepreneurship in public sector services and is of great importance for researchers, academics and students interested in innovation, entrepreneurship and strategy management. It provides a stimulating read for anyone working or interested in health and social services.
Contents:ForewordRichard R. NelsonPART I: ISSUES IN PUBLIC SECTOR INNOVATION AND ENTREPRENEURSHIP1. Innovation and Entrepreneurship in Public ServicesPaul Windrum2. New Public Management and Cultural Change: The Case of UK Public Sector Project Sponsors as LeadersMark Hall and Robin Holt 3. Structure, Size and Reform of the Public Sector in EuropeAndres Maroto and Luis Rubalcaba4. Survey of Research on Health Sector InnovationFaridah Djellal and Faiz GalloujPART II: CASE STUDIES5. The Adoption of Technological and Organisational Innovations in a Spanish HospitalManuel Garcia Goni 6. Health Innovation Processes at the Public-Private InterfaceAndrea Mina and Ronnie Ramlogan7. Innovation Dynamics in Hospitals: Applied Case Studies in French HospitalsFaridah Djellal and Faiz Gallouj8. Patient-centred Diabetes Education in the UKPaul Windrum 9. Providing Care to the Elderly: Political Advocacy, Innovation Models, and Entrepreneurship in OsloHelge Godo 10. Learning to Innovate in a Transition Country: Developing Quality Standards for Elderly Residential Care in SlovakiaKatarina Staro?ova and ?udmila Malikova11. Conclusions: Public Innovation and EntrepreneurshipPaul Windrum Index
