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Implementing Large Taxpayer Units

Implementing Large Taxpayer Units

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More and more tax administrations are setting up specialized units for dealing with large taxpayers. This publication presents the experience of seven Commonwealth country tax administrations that have successfully created specialized departments exclusively to deal with large taxpayers, and identifies good practices in this area.Implementing Large Taxpayer Units highlights the entire process from initial planning through to implementation in order to identify key factors in success. While the book is primarily meant to assist countries at the start of this process, it will also help administrators who have already implemented such units to identify areas for improvement or to take timely corrective measures.

Snap-shot of the position and status of CATA member countries in relation to large taxpayer units 7
In-depth case studies 25
Pakistan Central Board of Revenue - large taxpayer units 25
South African Revenue Service - large business centre 30
Inland Revenue Department of Sri Lanka - large taxpayers unit 37
Tanzania Revenue authority - large taxpayers department 39
Uganda Revenue Authority - large taxpayers office 45
UK HM Revenue & Customs - large business service 48
Zambia Revenue Authority - managing the compliance of large traders 52
Common themes and good practices 57
Co-operative compliance - a more recent development in the management of large taxpayers 67
App. A List of member countries that participated in the quantitative survey 71
App. B The structure of the large taxpayer office 73

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