This insightful book presents current thinking and research evidence on the role of human resource management policies and practices in increasing service quality, efficiency and organizational effectiveness in the public sector. Internationally, public sector organisations face enormous challenges, including increasingly uncertain political and economic environments, more vigilant and cost-conscious governments, rapidly evolving community needs and an ageing workforce. This collection examines a range of HRM-related topics that will influence the capacity of public sector agencies to negotiate and respond to the challenges ahead. These topics include managing public sector human resources during an economic downturn, enhancing the satisfaction and motivation of public sector employees, attracting and retaining talent, leadership development, and case studies in successful public sector organizational change. With each chapter drawing on the latest research, but also emphasizing the practical implications, this collection is suitable for practitioners, researchers and students alike. It will also be valuable for HR specialists and managers of HR units in the public sector
Contents: Introduction 1. The Importance of HRM in the Public Sector, Future Challenges and the Relevance of the Current Collection Ronald J. Burke, Amanda F. Allisey and Andrew J. Noblet PART I: APPROACHES TO HUMAN RESOURCE MANAGEMENT IN THE PUBLIC SECTOR 2. The Distinctiveness of HR Management in the Public Sector Catherine Truss 3. Public Sector Human Resource Management in Developing Countries Christopher J. Rees PART II: ASSESSING AND ADDRESSING THE HEALTH AND WELL-BEING OF PUBLIC SECTOR EMPLOYEES 4. Psychosocial Risk Factors for Stress and Stress Claims Differences between the Public and Private Sectors Maureen F. Dollard, Tessa S. Bailey and Sarven S. McLinton 5. Building More Supportive and Inclusive Public Sector Working Environments: A Case Study from the Australian Community Health Sector Andrew J. Noblet, Kathryn Page and Tony Lamontagne 6. Work Engagement Among Public and Private Sector Dentists Arnold B. Bakker and Juri J. Hakenen 7. Emotional Labor, Job Satisfaction, and Burnout: How Each Affects the Other Mary E. Guy and Meredith A. Newman PART III: HUMAN RESOURCE CHALLENGES IN THE PUBLIC SECTOR 8. Management and Leadership Development in Public Service Organizations Patrick McGurk 9. Employee Turnover in Public Agencies: Examining the Extent and Correlates Mark Bradbury, Jessica E. Sowa and J. Edward Kellough 10. Managing Human Resources in the Public Sector During Economic Downturn Parbudyal Singh and Ronald J. Burke 11. Motivation, Job Satisfaction and Retention/Turnover in the Public Sector Wouter Vandemabeele 12. Trade Unions and Organizational Change in the Public Sector: The New Politics of Public Sector Industrial Relations Miguel Martinez Lucioa PART IV: HUMAN RESOURCE MANAGEMENT PRACTICES AND PUBLIC SECTOR PERFORMANCE 13. High Performance Work Systems, Performance Management and Employee Participation in the Public Sector Pauline Stanton and Karen Manning 14. Human Resources Management and Public Organizational Performance: Educational Outcomes in the Netherlands Laurence J. O'Toole, Rene Torenvlied, Agnes Akkerman and Kenneth J. Meier 15. Case Study of 'Peak Performing' Public Sector Units, and Successful Change Efforts Michela Arnaboldi and Giovanni Azzone 16. Public Sector Human Resources Management Education in the United States: Contemporary Challenges and Opportunities for Performance Improvement Jared J. Llorens
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