One of the most pressing problems in today's health care system is performance evaluation. Performance evaluation in health care goes well beyond financial and efficiently issues directly to matters of life and death. "Health Care Benchmarking and Performance Evaluation" applies the analytical framework of Data Envelopment Analysis methodology to provide health care administrators with specific benchmarking tools for performance evaluation. Most important, the book provides health care practitioners and administrators with information of what is lacking in specific aspects of performance and then outlines the ways how these performance inadequacies can be improved.Professor Ozcan is a professor of Health Administration at Virginia Commonwealth University and the Editor-in-Chief of the journal, "Health Care Management Science". He has written a book that will have wide use in the academic and practitioner health care communities. It is a book that will be particularly influential in the application and utility of performance measures in the health care systems worldwide.
List of Figures
List of Tables
Pt. I Methods
1 Evaluation of Performance in Health Care 3
2 Performance Measurement Using Data Envelopment Analysis (DEA) 15
3 Returns to Scale Models 43
4 Multiplier Models 57
5 Non-Oriented and Measure Specific Models 71
6 Longititudunal (Panel) Evaluations Using DEA 83
7 Effectiveness and Other Models of DEA 93
Pt. II Applications
8 Hospital Applications 103
9 Physician Practice and Disease Specific Applications 119
10 Nursing Home Applications 143
11 Health Maintenance Organization (HMO) Applications 155
12 Home Health Agency Applications 159
13 Applications for Other Health Care Organizations 169
14 Other DEA Applications at Hospital Settings 181
References 191
Index 199
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