With contributions from many of the leading researchers in the field, the Handbook of Research on Crisis Leadership in Organizations summarizes much of the theory, research, and opinion about various facets of crisis leadership in order to advance this emerging field. It recognizes that crises have become an almost inevitable part of organizational life, and describes how leaders can facilitate people getting through the crisis. The Handbook is divided into four parts: Attributes and behaviors of the crisis leader; leadership of subordinates during a crisis; managing the present crisis and prevent future crises; and an integration of approaches to understanding crisis leadership. Enough knowledge has been accumulated about crisis leadership in organizations to serve as guidelines for practice, as well as a research base to build on for the future. Leaders must help others get through crises as well as prevent them. Researchers in the field of crisis leadership and crisis management will find this important resource invaluable. Academics and students of organizational behavior, industrial and organizational psychology, and management will also find much of interest and might also suggest the book as a valuable addition to their library as an important resource in the field of crisis leadership. Human resource professionals in larger organizations as well as management consultants who endeavor to acquire advanced knowledge about this field will find the practical aspects of keen interest as well.
Contents: Foreword Laurence Barton Preface PART I: ATTRIBUTES AND BEHAVIORS OF THE CRISIS LEADER 1. Personal Attributes and Behaviors of Effective Crisis Leaders Andrew J. DuBrin 2. Approaches to Minimize Choking Under Pressure J.B. Adams, Scott, B. Dust and Ronald F. Piccolo PART II: LEADERSHIP OF SUBORDINATES DURING A CRISIS 3. Transformational Leadership for Crisis Management Rajnandini Pillai 4. Charismatic Leadership in Crises: Its Origins and Effects on Performance Michael D. Mumford, Paul J. Partlow and Kelsey E. Medeiros 5. Turnaround Managers as Crisis Leaders Gary Bonvillian 6. Leadership Beyond Rationality: Emotional Leadership in Times of Organizational Crisis Galit Meisler, Eran Vigoda-Gadot and Amos Drury 7. Dealing with Emotions of Stakeholders During Crises: Why Should Leaders Care? Augustine Pang, Kim Hyo-Jung and Suwichit Chaidaroon 8. Helping Group Members Develop Resilience Rashimah Rajah and Richard D. Arvey PART III: MANAGING THE PRESENT CRISIS AND PREVENTING FUTURE CRISES 9. Managing the Crisis Lifecycle in the Information Age Erika H. James, Bret Crane and Lynn Perry Wooten 10. Leadership Strategies and Tactics for Crisis Management Lynn Perry Wooten, Erika H. James and Kelle Parsons 11. Dealing with External Stakeholders during the Crisis: Managing the Information Vacuum Augustine Pang 12. Communicating Risk and Crisis Communication to Multiple Publics Robert S. Littlefield 13. Disaster Planning and Training for Crisis Leaders and Managers Stacy L. Muffet-Willett 14. The Leadership Role in Crisis Prevention Tony Jaques 15. Organizational Learning from Crisis Edward Deverell 16. Preventing and Managing Leadership Crises in Nonprofit Organizations Eugene H. Fram PART IV: AN INTEGRATION OF APPROACHES TO UNDERSTANDING CRISIS LEADERSHIP 17. Conclusions about Crisis Leadership in Organizations Andrew J. DuBrin Index 'Modern organizational life seems dominated by crisis - BP and the Gulf Oil spill, TEPCO and the Japanese tsunami, the global financial meltdown. Therefore it is particularly timely to find a collection of articles in this Handbook that provides research guidance and practical insights on how leaders manage or mismanage in crisis situations. The focus on the crisis leader highlights what they do, and how they do it, while at the same time raising important questions to guide subsequent analysis.' - Sydney Finkelstein, Tuck School of Business, Dartmouth, US and author of Why Smart Executives Fail
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