Praise for the first edition: ?As interest in coaching grows, I think Flaherty?s book will come to stand out as a definitive work.? ? Peter M. Senge Coaching: Evoking Excellence in Others proposes rigorous methods of practice and self-observation in a relationship of mutual trust, respect and freedom of expression. It will probe you to rethink and possibly undo how you relate to your clients, your partner, your staff, your friends, and how you produce long-term excellent performance in yourself. This 2nd edition includes new chapters on working with the body and what to do when we find ourselves stuck in our coaching efforts. These chapters, have been included to expand the coaches repertory and readiness to step into wider areas of engagement with clients. As with the previous edition these chapters have annotated bibliographies at their conclusion that will assist the reader in continuing their study. The appendix also has expanded list of self-observation exercises and practices as well as additional material that can be used in assessment. This book will act as a learning guide for new coaches and master coaches who want to challenge their methods of partnering with clients. It is also applicable to managers intending to include coaching in their developmental roles with team members. The author has led workshops in coaching, communication, leadership, and project management for more than 12,000 people. These have included participants from many Fortune 500 companies such as AT&T, FMC, Chrysler, Ernst & Young, Cargill, Levi Strauss and Coopers & Lybrand.
Preface to New Edition Preface How to Use This Book Limits of the Text Acknowledgments Orientation Introduction Chapter One: The Foundation for Coaching Why Coaching Now? What Is Coaching? Operating Principles of Coaching Chapter Two: Basic Principles What Is a Human Being? Language, Observation, and Assessment Chapter Three: The Flow of Coaching Stage One: Relationship Stage Two: Openings Stage Three: Assessment Stage Four: Enrollment Stage Five: Coaching Itself Chapter Four: The Coaching Relationship Mutual Trust Mutual Respect Mutual Freedom of Expression Chapter Five: Openings Habits Social Identity Openings Chapter Six: Assessment Models Model One: Five Elements Model Model Two: Domains of Competence Model Three: Components of Satisfaction and Effectiveness Using These Models Applications of the Models to Our Case Chapter Seven: Body Centrality of the Body Coaching the Body Principle 1: Creating an Observer of the Body Principle 2: The Breath Principle 3: Body and Character Chapter Eight: Enrollment Chapter Nine: Coaching Conversations Types of Conversation Type One: Single Conversations Type Two: Several Conversations Type Three Assessment Exercise Self-Observation Exercise Practice Exercise Chapter Ten: Stuck Client being Stuck Program being Stuck Principle 3: Body and Character Chapter Eleven: Track Two: Working with Ourselves Truing Questions Self-Development Process for Coaches: Skills and Qualities The Process: Working with Yourself The Process: An Example Definitions How Bob Turned Out Conclusion Appendix A: Self-Observations Appendix B: Practices Bibliography About the Author Index