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Business Model Shifts "Six Ways to Create New Value For Customers"

Business Model Shifts "Six Ways to Create New Value For Customers"

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  • ISBN:9781119525349
  • Editorial: Wiley & Sons Ltd.
  • Fecha de la edición:
  • Encuadernación:
  • Nº Pág.:304
  • Idiomas:Ingles

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Business Model Shifts is a visually stunning guide to six fundamental disruptions happening now:
The Services Shift: the move from products to services
The Stakeholder Shift: the move from an exclusive shareholder orientation to creating value for all stakeholders, including employees and society
The Digital Shift: the move from traditional business operations to 24/7 connection to customers and their needs
The Platform Shift: the move from trying to serve everyone, to connecting people who can exchange value on a proprietary platform
The Exponential Shift: the move from seeking incremental growth to an exponential mindset that seeks 10x growth
The Circular Shift: the move from take-make-dispose towards restorative, regenerative, and circular value creation

This groundbreaking book, co-authored by Patrick van Der Pijl, producer of the global bestseller Business Model Generation, was written during the COVID-19 pandemic and perfectly captures the challenging times in which we live. Business Model Shiftsincludes case studies, stories, and in-depth analysis based on the work of hundreds of the worlds largest and most intriguing organizations. Each case study details how organizations created their own business model shifts in order to create more customer value, and ultimately create a stronger, more competitive business.

Whether youre looking for ways to redesign your business due to the challenges introduced by COVID-19 and other disruptions, or you want to simply create more lasting value for your customers, Business Model Shifts is an essential book that will change the way you think about your business.

The customer wins! vi

Where is value now and next? viii

Business model shift x

How to use this book xii

From normal to new normal 1

From products to services 8

From shareholder to stakeholder 48

From physical to digital 90

From pipeline to platform 132

From incremental to exponential 172

From linear to circular 214

Conclusion

Where value is shifting! 254

How to drive your own shift 256

Business model growth curve 258

Alibabas growth curve 260

Trends 262

Creating the right ecosystem 264

Index 266

The makers 270

The contributors 272

Whats your shift? 273

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