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Smith, Ian

Libros de: Smith, Ian

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  • Meeting Customer Needs

    Meeting Customer Needs

    Smith, Ian

    Butterworth-Heinemann (2003)

    valoración

    • EAN: 9780750659840
    • Páginas: 218
    • Fecha de edición: 2003

    pvp.41,90 €

    Sin Stock. Posibilidad entre 11 y 20 dias

    This text is aimed at managers seeking to establish or improve customer service and customer focus standards. This third edition reflects the changes in tools and technology since the last edition and provides all the ...