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Shaw, Colin
Libros de: Shaw, Colin
Mostrando 3 libros encontrados. (1 páginas).
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Costumer Experience "Future Trends And Insights"
Future Trends And InsightsShaw, Colin
Palgrave (2010)
- EAN: 9780230247819
- Páginas: 224
- Fecha de edición: 2010
pvp.36,40 €
Sin Stock. Posibilidad entre 11 y 20 dias
The quality of customer experience has become more important in recent times as businesses struggle to differentiate themselves. But what are the emerging trends that businesses should focus on today? The authors explore the growing ...
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Building Great Customer Experiences.
Shaw, Colin
Macmillan Publishers (2004)
- EAN: 9781403939494
- Páginas: 288
- Fecha de edición: 2004
pvp.29,15 €
Sin Stock. Posibilidad entre 11 y 20 dias
This is an updated edition of the bestselling book by Colin Shaw and John Ivens about building and delivering great customer experiences. Many companies neglect the customer experience. The authors show that physical execution and ...
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Revolutionize Your Customer Experience.
Shaw, Colin
Macmillan Publishers (2004)
- EAN: 9781403936035
- Páginas: 224
- Fecha de edición: 2004
pvp.34,30 €
Sin Stock. Posibilidad entre 11 y 20 dias
In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the ...
