Pirrie, Angela
Libros de: Pirrie, Angela
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Services Marketing Management
Mudie, Peter Pirrie, Angela
Butterworth-Heinemann (2006)
- EAN: 9780750666749
- Páginas: 280
- Fecha de edición: 2006
pvp.45,50 €
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This book provides the reader with a thorough understanding of the principles of services marketing management, and the vital link between the promises that marketers make to their customers, and the standards of service that ...