Johnson, Michael

Libros de: Johnson, Michael

Mostrando 1 libros encontrados. (1 páginas).


  • Competing In a Service Economy.

    Gustafsson, Anders Johnson, Michael

    Jossey - Bass Publishers (2003)

    valoración

    • EAN: 9780787961565
    • Páginas: 208
    • Fecha de edición: 2003

    pvp.42,50 €

    Sin Stock. Posibilidad entre 11 y 20 dias

    Services have come to dominate the world economy. The ability to develop and deliver high quality service has become critical to business strategy and success. Yet service development remains a poorly understood and rather ad ...