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Feinberg, Richard

Libros de: Feinberg, Richard

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  • Cases In Call Center Management: Great Ideas (Th)At Work

    Cases In Call Center Management: Great Ideas (Th)At Work

    Feinberg, Richard

    Purdue University Press (2004)

    valoración

    • EAN: 9781557533425
    • Páginas: 240
    • Fecha de edición: 2004

    pvp.55,78 €

    Sin Stock. Posibilidad entre 11 y 20 dias

    Written by authorities on the call center industry, this book brings to light the strategic importance of call centers in today's business world. As interactions with customers move away from person-to-person the call center is ...