Dale, Barrie
Libros de: Dale, Barrie
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Managing Quality
Dale, Barrie
Blackwell Publishers (2003)
- EAN: 9780631236146
- Páginas: 519
- Fecha de edición: 2003
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This "total quality management" (TQM) text reflects contemporary developments and includes information on the latest international standards (ISOs) and the excellence model. The chapters in this edition have been re-ordered and 3 new chapters have ...