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Brock, David

Libros de: Brock, David

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  • Aftersales Management

    Aftersales Management

    Brock, David

    Kogan Page (2009)

    valoración

    • EAN: 9780749456412
    • Páginas: 224
    • Fecha de edición: 2009

    pvp.43,60 €

    Sin Stock. Posibilidad entre 11 y 20 dias

    Aftersales Management explores the immense amount of money that is wasted in the retail industry every year on badly managed aftersales processes, and how to prevent this happening. What happens after the sale has taken ...