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Simon, Carol J.

Libros de: Simon, Carol J.

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  • A Hotel Manager's Handbook "189 Techniques for Achieving Exceptional Guest Satisfaction"

    A Hotel Manager's Handbook "189 Techniques for Achieving Exceptional Guest Satisfaction"

    Magnini, Vincent P. Simon, Carol J.

    Apple Academy Press (2016)

    valoración

    • EAN: 9781771883481
    • Páginas: 256
    • Fecha de edición: 2016

    pvp.64,85 €

    Disponible entre 11 y 20 dias

    This book presents techniques that reflect the vast and varied experience of the authors. They have produced an array of highly effective guest satisfaction techniques from which even the most veteran hoteliers can learn and ...