Kumar, Viba
Libros de: Kumar, Viba
Mostrando 1 libros encontrados. (1 páginas).
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Statistical Methods in Customer Relationship Management
Kumar, Viba Petersen, J. Andrew
Wiley & Sons Ltd. (2012)
- EAN: 9781119993209
- Páginas: 286
- Fecha de edición: 2012
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Statistical Methods in Customer Relationship Management focuses on the quantitative and modeling aspects of customer management strategies that lead to future firm profitability, with emphasis on developing an understanding of Customer Relationship Management (CRM) models ...