Klaus, Phillip
Libros de: Klaus, Phillip
Mostrando 1 libros encontrados. (1 páginas).
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Measuring Customer Experience "How to Develop and Execute the Most Profitable Customer Experience Strategies"
Klaus, Phillip
Palgrave (2014)
- EAN: 9781137375452
- Páginas: 180
- Fecha de edición: 2014
pvp.33,75 €
Sin Stock. Posibilidad entre 11 y 20 dias
"We need to deliver a great customer experience.' How often have you heard these or similar statements? And how often has a manager given a clear and meaningful definition of what a great customer experience ...