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Hirata, Thomas

Libros de: Hirata, Thomas

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  • Customer Satisfaction Planning: Ensuring Product Quality And Safety Within Your Mrp/Erp Systems

    Customer Satisfaction Planning: Ensuring Product Quality And Safety Within Your Mrp/Erp Systems

    Hirata, Thomas

    Productivity Press (2009)

    valoración

    • EAN: 9781420083811
    • Páginas: 120
    • Fecha de edición: 2009

    pvp.37,85 €

    Sin Stock. Posibilidad entre 11 y 20 dias

    Statistics show that a single satisfied customer can bring a company two new ones but one unsatisfied client can cost it four. With this principle in mind, Customer Satisfaction Planning: Ensuring Product Quality and Safety ...