Baran, Roger J.
Libros de: Baran, Roger J.
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CRM The Foundation of Contemporary Marketing Strategy
Baran, Roger J. Galka, Robert J.
Routledge (2013)
- EAN: 9780415896573
- Páginas: 404
- Fecha de edición: 2013
pvp.59,95 €
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This book introduces students to CRM (customer relationship management), a strategic methodology that's being embraced in increasing numbers by organizations looking to gain a competitive advantage. With in-depth coverage of business and consumer markets in ...