This exciting new text offers all students of Tourism a concise introduction to all the core topics of Tourism Management. Covering both key theory and practice it introduces students to general management issues across the whole tourism sector in an accessible and manageable way. Focusing particularly on the challenges of managing tourism in the 21st Century, it integrates the themes of sustainability, internationalism, technology and globalisation throughout to provide a thoroughly modern approach to the study of Tourism. Key features of this text include: " A specific focus on the management of tourism in the context of economic, social and environmental conditions, avoiding lengthy descriptions of the various components of the sector; " Three main integrated themes focusing on the demand for tourism, the supply of tourism, and the challenge of balancing of the two; " Coverage of how management techniques are developing in response to changing patterns of demand, emerging markets and destinations, globalisation, and the impacts of tourism; " Discussion points, examples and cases studies designed with the broadest cultural and international dimensions in mind for today's diverse student profile. Written specifically for those looking for core topic coverage in a manageable and concise format, this text will be essential reading for those looking for a truly contemporary introduction to Tourism Management.
Introduction About this Book Tourism in the Twenty-first Century How to Use this Book Understanding Tourism Learning Outcomes Introduction What is Tourism? Forms of Tourism Poon's New Tourism Summary Tourist Generating Regions Learning Outcomes Introduction Conditions that Favour the Development of Demand for Tourism Travel Propensity Generating Regions for Outbound Tourist Visits Summary Tourism Demand Learning Outcomes Introduction Tourist Motivations Tourist Types Consumer Decision Making Measuring and Forecasting the Demand for Tourism Summary Tourism Suppliers Learning Outcomes Introduction Accommodation Suppliers Non-residential Venues Transport Suppliers Visitor Attractions The Cruise Sector Characteristics of Tourism Suppliers Summary Intermediaries in the Tourism System Learning Outcomes Introduction Types of Intermediary in the Tourism System Wholesalers Operators Travel Agencies Regulation of Intermediaries Increasing Concentration in the Travel Intermediaries Sector Summary Destination Development and Management Learning Outcomes Introduction Destination Development Managing the Demand for Destinations Destination Management Summary The Economic Impacts of Tourism Learning Outcomes Introduction Types of Economic Impact Measuring Economic Impacts Tourism and Economic Regeneration in Urban and Rural Areas Optimising the Economic Benefits of Tourism Summary The Social and Cultural Impacts of Tourism Learning Outcomes Introduction The Socio-cultural Impacts of Tourism on Host Communities Socio-cultural Impacts on Tourists Summary The Environmental Impacts of Tourism Learning Outcomes Introduction Environmental Impacts of Tourism on a Destination Environmental Sustainability Managing Environmental Impacts Summary The Management of Visitors Learning Outcomes Introduction The Need for Visitor Management Respecting Carrying Capacity Quality Management Visitor Management Measures and Techniques The Role of Technology for Visitor Management Summary Public Sector Involvement in Tourism Learning Outcomes Introduction Public Sector Involvement in Tourism Summary Tourism Marketing Learning Outcomes Introduction Tourism Marketing The Services Marketing Triangle Segmenting the Tourism Market The Marketing Mix Summary Tourism and the Future Learning Outcomes Introduction Scenario Planning Scenarios for the Tourism of the Future Your Future in Tourism Tourism Employers Summary