Management consultants of various kinds play an important role in the world of business, and within other types of organization. The Oxford Handbook on Management Consulting is a comprehensive overview of thinking and research on management consultancy with contributions from leading international scholars. The first section provides an account of the historical developments in management consulting research, and how current thinking has evolved from prior work. The second section focuses on disciplinary and theoretical perspectives, their diversities, areas of synergy, and parallel concerns. The following sections examine consulting as a knowledge business, consultants and management fashion, and the relationship between management consultants and their clients. The Handbook concludes with an assessment of areas of future research and debate. By bringing together a wide range of research and thinking on management consulting across different disciplines, sub-disciplines, and conceptual approaches, the Handbook provides a comprehensive understanding of both current thinking and future directions for research.
1. Introduction ; SECTION 1: HISTORICAL DEVELOPMENT OF MANAGEMENT CONSULTING ; 2. The Engineering Origins of the Consulting Industry and their Long Shadow ; 3. Human Relations and Management Consulting: Elton Mayo and Eric Trist ; 4. Institutional Change and the Growth of Strategy Consulting in the United States ; 5. Cuckoo in the Nest? The Rise of Management Consulting in Large Accounting Firms? ; 6. IT Consulting and Outsourcing Firms: Evolution, Business Models and Future Prospects ; SECTION 2: DISCIPLINARY AND THEORETICAL PERSPECTIVES ; 7. Sociological Perspectives on Management Consultancy ; 8. Consultants in Context: Global Dominance, Societal Effect and the Capitalist System ; 9. Professions and Professionalism in Management Consulting ; 10. Economic Approaches to Consulting ; 11. The Geographies of Management Consultancy Firms ; SECTION 3: CONSULTING AS A KNOWLEDGE BUSINESS ; 12. Knowledge Management and Management Consulting ; 13. Consultants and Organization Concepts ; 14. Structuring Consulting Firms ; 15. Managing Consultants: Control and Identity ; SECTION 4: CONSULTANTS AND MANAGEMENT FASHIONS ; 16. Consultants in the Management Fashion Arena ; 17. Management Gurus as Celebrity Consultants ; 18. Consultants, Business Schools and the Media ; SECTION 5: CONSULTANTS AND THEIR CLIENTS ; 19. The Nature of Client-Consultant Interaction ; 20. The Client in the Client-Consultant Relationship ; 21. Consultants and Clients from Constructivist Perspectives ; 22. Management Consultants and Governments ; SECTION 6: NEW AVENUES FOR RESEARCH ; 22. The Future Research Agenda ; 23. Consulting and Ethics ; 24. Gender in Consulting: A Review and Research Agenda ; 25. Management Consulting in Developing and Emerging Economies: Toward a Post-colonial Perspective.