Delivering value to customers is an integral part of contemporary marketing. For a firm to deliver value, it must consider its total market offering - including the reputation of the organization, staff representation, product benefits, and technological characteristics - and benchmark this against competitors' market offerings and prices. In Principles of Marketing each part of the marketing process is explored from the value perspective. The book also looks in detail at the impact of social media upon marketing practices and customer relationships, and the dramatic impact that new technologies have had on the marketing environment. Key Features: * Adopts a value-based approach throughout * Presents the fundamentals of marketing in a clear and concise manner * Fully developed pedagogy to aid student learning * Real-life international case studies show marketing in action * Dedicated chapter on social media and Internet marketing * ESL feature helps international students get to grips with complex vocabulary Principles of Marketing is an ideal companion for all undergraduate students taking an introductory course in marketing.
1. The Purpose of Marketing; Ayantunji Gbadamosi, Ian Bathgate and Sonny Nwankwo 2. Understanding the Marketing Environment; Peter Taylor 3. Consumer Buying Behaviour; Hina Khan 4. Managing Marketing Information for Value Creation; Ayantunji Gbadamosi and Kaushik.V Pandya 5. Creating Value-oriented Marketing Strategy: Segmentation, Targeting and Positioning; Uzoamaka Anozie 6. Product Strategies: The Product as a Point of Value; Maktoba Omar, Collins Osei, Robert L. Williams, Jr. and Helena A. Williams 7. Pricing Strategies; Emmanuel Ohohe 8. Value-Added Distribution Strategies; Dulekha Kasturiratne and Hugh D Conway 9. Marketing Communications Strategy: Communicating the Value; Linda Phillips and Sue Clews 10. Services Marketing; Hsiao-Pei (Sophie) Yang and Sanjit Kumar Roy 11. Marketing Planning and Strategy for Value Delivery; Zubin Sethna 12. Marketing in a Global Context; Tao Chang and Shuyu Lin 13. Social Media Marketing; Chris Imafidon
